Return Policy
At MYKI Beauty, we stand behind the quality of our LED beauty products and want you to feel confident in your purchase. That’s why we offer a 60-day return policy to give you the opportunity to try our products and experience the benefits firsthand.
Eligibility for Returns:
To be eligible for a return, the following conditions must be met:
- The return must be initiated within 60 days from the date of delivery.
- The product must be returned in its original packaging, including all accessories, manuals, and protective materials.
- The product must not show signs of significant wear, damage, or misuse.
How to Initiate a Return:
- Contact our Customer Support team at customerservices@mykibeauty.com to request a return authorisation.
- Provide your name, order number, and details about the return.
- Once your return is approved, we will provide you with detailed instructions on how to ship the item back to us.
Important Notes:
- We provide free return shipping for all eligible returns.
- Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
- We cannot accept returns that are sent without prior authorization.
Non-Returnable Items:
For hygiene and safety reasons, certain accessories (e.g., disposable masks) may not be eligible for return. Please refer to our product descriptions for more details.
We are committed to ensuring your satisfaction. If you have any questions about our return policy or need assistance, please contact us at customerservices@mykibeauty.com.
Thank you for choosing MYKI Beauty.